Fulfillment Policy
Fulfillment Policy
This Fulfillment Policy outlines the terms and conditions related to subscription delivery, payments, cancellations, and refunds for the digital Service (as defined in our Terms of Service) provided by Lang Research & Development Inc. By subscribing to our Service, you agree to be bound by these terms.
This Fulfillment Policy outlines the terms and conditions related to subscription delivery, payments, cancellations, and refunds for the digital Service (as defined in our Terms of Service) provided by Lang Research & Development Inc. By subscribing to our Service, you agree to be bound by these terms.
1. Digital Delivery
The Service is digital. Once your subscription payment is successfully processed, you will receive immediate, secure access to all features of the platform via your account. Please note our Services are provided exclusively online and do not involve any physical goods or face-to-face interactions.
1. Digital Delivery
The Service is digital. Once your subscription payment is successfully processed, you will receive immediate, secure access to all features of the platform via your account. Please note our Services are provided exclusively online and do not involve any physical goods or face-to-face interactions.
2. System Requirements
You are responsible for ensuring that your device and internet connection meet the system requirements necessary to access and use our digital Service.
2. System Requirements
You are responsible for ensuring that your device and internet connection meet the system requirements necessary to access and use our digital Service.
3. Subscription Plans
We offer flexible pricing options to suit your needs:
Weekly Plan: $9.99 USD per week
Monthly Plan: $29.99 USD per month
Yearly Plan: $99.99 USD per year
Each subscription provides full access to all app features, including chat, voice, and vision models. If usage exceeds certain thresholds or have excessive use of features, you may be prompted to opt in for additional usage-based billing.
All subscription plans automatically renew at the end of each billing period (weekly, monthly, or yearly) unless cancelled prior to the renewal date in accordance with our Cancellation Policy (section 7)
3. Subscription Plans
We offer flexible pricing options to suit your needs:
Weekly Plan: $9.99 USD per week
Monthly Plan: $29.99 USD per month
Yearly Plan: $99.99 USD per year
Each subscription provides full access to all app features, including chat, voice, and vision models. If usage exceeds certain thresholds or have excessive use of features, you may be prompted to opt in for additional usage-based billing.
All subscription plans automatically renew at the end of each billing period (weekly, monthly, or yearly) unless cancelled prior to the renewal date in accordance with our Cancellation Policy (section 7)
4. Payment Processing
Charges for your subscription will appear on your bank or credit card statement as "Chat AI". Payments are securely processed via Stripe®. We do not store any credit card or payment details on our servers. All transactions are handled in accordance with our Privacy Policy
4. Payment Processing
Charges for your subscription will appear on your bank or credit card statement as "Chat AI". Payments are securely processed via Stripe®. We do not store any credit card or payment details on our servers. All transactions are handled in accordance with our Privacy Policy
5. Subscription Confirmation
Upon successful payment, you will have full access to the services offered immediately. If you need to update your payment method, you may do so through your account settings by clicking "Manage Subscriptions" or by contacting our support team at support@uncensored.com
5. Subscription Confirmation
Upon successful payment, you will have full access to the services offered immediately. If you need to update your payment method, you may do so through your account settings by clicking "Manage Subscriptions" or by contacting our support team at support@uncensored.com
6. Refund Policy
All subscription payments are non-refundable, except where required by applicable law. Once a payment is made, it cannot be returned or credited for unused service time.
6. Refund Policy
All subscription payments are non-refundable, except where required by applicable law. Once a payment is made, it cannot be returned or credited for unused service time.
7. Cancellation Policy
How to Cancel: You may cancel or manage your subscription at any time by clicking the "Manage Subscription" your app's account settings here (which accesses Payment Partner's Portal), or by contacting us at support@uncensored.com
Effect of Cancellation: Successful cancellation will stop any future billing. You will continue to have access until the end of your current subscription period. No prorated refunds or credits are provided for unused portions of your subscription.
7. Cancellation Policy
How to Cancel: You may cancel or manage your subscription at any time by clicking the "Manage Subscription" your app's account settings here (which accesses Payment Partner's Portal), or by contacting us at support@uncensored.com
Effect of Cancellation: Successful cancellation will stop any future billing. You will continue to have access until the end of your current subscription period. No prorated refunds or credits are provided for unused portions of your subscription.
8. Failed Payments
If a payment fails, we will notify you via email. Your access may be paused until the payment method is updated and the charge is successfully processed.
8. Failed Payments
If a payment fails, we will notify you via email. Your access may be paused until the payment method is updated and the charge is successfully processed.
9. Termination of Service
Your service will end at the conclusion of your current billing period in the following cases:
If you cancel your subscription.
If your account is terminated due to a breach of our Terms of Service.
Any outstanding balances must be settled, and we will notify you accordingly.
To regain access after termination, you will need to re-subscribe under the current terms.
9. Termination of Service
Your service will end at the conclusion of your current billing period in the following cases:
If you cancel your subscription.
If your account is terminated due to a breach of our Terms of Service.
Any outstanding balances must be settled, and we will notify you accordingly.
To regain access after termination, you will need to re-subscribe under the current terms.
10. Policy Updates
We may update this Fulfillment Policy from time to time. All changes will be effective upon posting on our website. We encourage you to review this page regularly to stay informed.
10. Policy Updates
We may update this Fulfillment Policy from time to time. All changes will be effective upon posting on our website. We encourage you to review this page regularly to stay informed.
11. Contact Information
For questions, billing issues, or support with your subscription, contact us at:
📧 support@uncensored.com
Lang Research & Development Inc.
1535 Nelson Street, 303
Vancouver, BC
Canada V6G 1M2
11. Contact Information
For questions, billing issues, or support with your subscription, contact us at:
📧 support@uncensored.com
Lang Research & Development Inc.
1535 Nelson Street, 303
Vancouver, BC
Canada V6G 1M2